FAQ
>>> How does Our service work?
D'Cracked.com offers the most simple but yet professional, reliable, responsible service. The service for anything that you may buy in our store goes as follows:
1 . The order that you've placed on our site is received with your shipping address.
2 . A well padded box with a form and a return shipping label inside is then shipped to the shipping address that you've entered. You will be notified when the box has been shipped. (Within 48 Hours except weekends)
3 . The box with everything inside is received by you.
4 . The form inside the box must then be filled out with your Full Name, e-mail, the object you're sending in for service, and what service you payed for.
5 . The form and the iPhone/ iPod that you would like to send in for service is then placed in the padded box.
6 . Remove the return shipping label from inside the box and place it over the shipping label that was initially on the box that was sent.
7 . Give the box with the iPhone/ iPod and form inside to your nearest UPS office for it to be sent to us.
8 . We preform the service.
9 . We send your iPhone/ iPod back to you with the services complete and WALLAH, you're done!
1 . The order that you've placed on our site is received with your shipping address.
2 . A well padded box with a form and a return shipping label inside is then shipped to the shipping address that you've entered. You will be notified when the box has been shipped. (Within 48 Hours except weekends)
3 . The box with everything inside is received by you.
4 . The form inside the box must then be filled out with your Full Name, e-mail, the object you're sending in for service, and what service you payed for.
5 . The form and the iPhone/ iPod that you would like to send in for service is then placed in the padded box.
6 . Remove the return shipping label from inside the box and place it over the shipping label that was initially on the box that was sent.
7 . Give the box with the iPhone/ iPod and form inside to your nearest UPS office for it to be sent to us.
8 . We preform the service.
9 . We send your iPhone/ iPod back to you with the services complete and WALLAH, you're done!
>>> How will i know when my device is received and is being serviced?
D'Cracked.com has a superb notification system. When your device is received and is being serviced, an e-mail notification will be sent. When your device is done being serviced and is being shipped back to you, another e-mail notification will be sent.
>>> How long will i be without my ipod or iphone?
Us here at D'Cracked.com knows how important it is to have your iPhone/ iPod back to you as quickly as possible, therefore the service will be almost instantaneous. Meaning: the same day that we receive your device will be the same day we service it. The device will be shipped out and on its way to you the day after the service is completed. (Again, except for weekends).
>>> is this a trust worthy site?
Honestly, while I'm typing this behind my website editor I'm trying to come up with a good a** reason why you can trust this site with your personal possessions, Unfortunately I cannot because I don't wish to come up with a few generic reasons just like other sites out there that may be like this site. I am a regular person that owns a lot of electronics, iPhones and iPods as well and I would hate to be scammed out of anything that I own. Please check out our "About Us" section for more on this topic
>>> will the information on my device be ACCESSED when sent in for service?
D'Cracked.com does not condone going into ANYONE'S personal information what-so-ever. However, for your personal satisfaction and peace of mind, it is RECOMMENDED that you put a pass-code on your device before it is sent in.
>>> How do i know WHETHER my iphone 4 is AT&T or VERIZON/SPRINT?
It is extremely important that you select the correct type of iPhone 4 that you send in for service. The way of knowing the correct type of iPhone 4 you have, whether it is on AT&T's service or Verizon's/Sprint's Service is by clicking here and scrolling over to the iPhone 4 selection.